We would like to inform you about the types of cookies used in our website, the purposes for which the cookies are used and settings of these cookies, and management and deletion of these cookies.

You can visit our website without giving any personal information and meet your needs by obtaining information about our products and services. Some cookies are used during visits in order to collect information about the use of the website. Our aim for this is to provide convenience to the user visiting our website and to improve the functioning.

What is a Cookie?

A cookie is a small text file that is saved on your PC, mobile phone or other device through your browser when you visit a web site. Cookies enable that customized pages are offered in order to provide a visit experience that is more appropriate and faster for your personal needs as well as to make a site run more efficiently. Cookies only include information about your visit history on the internet, and do not collect any information about the files stored in your computer or mobile device.

Types of Cookies and Intended Use of Them

There are two types of cookies according to the validity periods: Permanent (Persistent) Cookies and Temporary (Session) Cookies. Temporary cookies retain information when you visit a website and are only valid until you close your browser. Permanent (persistent) cookies are created when you visit a website and remain in operation until you delete them or their periods end. Permanent cookies are used for functions such as providing a customized experience that is in conformity with your settings.

The types of cookies and their intended purposes are described below.

Mandatory Cookies

They are required in order for our website to function correctly. For example; mandatory cookies are used for the purposes such as authentication, preventing the information with respect to your current session from being lost. These cookies are used for purposes such as security and verification and are not used for any marketing purposes.

Cookies Required for Functionality

They are the cookies that allow users who have visited our website to remember their preferences. For example, they ensure that the visitor's choice of language or text font size is remembered. Failure to allow the use of such cookies may cause failure to use a feature specific to you and may prevent your preferences from being remembered.

Cookies Required for Performance and Analysis

They are the cookies that help improve our website. Such cookies collect information about use of site by visitors and are used in checking whether the website is run as required and in identifying the errors.

Targeting and Advertising Cookies

These cookies are used to promote products and services on our website or in media other than our site, to show you relevant and personalized advertisements with our partners to whom we have cooperation and to measure the effectiveness of advertising campaigns.

How Are Cookies Collected?

Data is collected through your devices by which you access the browsers. This information collected is specific to devices. Such information can be deleted at any time desired and access to the information can be closed.

Our Privacy Policy

Your privacy is important to us, your privacy and security rights are our fundamental principle.

Within this scope, you can reach our clarification text on the protection of personal data here.

How Can You Control Cookies?

You can delete cookies that are currently saved on your computer and prevent cookies from being saved/placed in your internet explorer.

Internet browsers are predefined to automatically accept cookies. Because managing the cookies varies from browser to browser, you can see the help menu of the browser or application to get detailed information.

For example;

You can manage with the following options: “Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow the sites to save and read cookies data"

You can manage it from the following menu: “Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced settings".

Most Internet explorers allow you to:
•    View the saved cookies and delete the ones you wish
•    Block third party cookies
•    Block cookies from certain websites
•    Block all cookies
•    Delete all cookies when you close the Internet explorer
If you choose to delete cookies, your preferences on the website concerned will be deleted. Also, if you prefer to block all cookies, many websites and digital platforms may not work properly, including Akbank's websites.

To Control Cookies on Your Mobile Device;

On Apple Devices;

You can clear your browsing history and cookies with the following steps: "Settings -> Safari -> Delete History and Website Data".

In order to clear cookies and keep your history, you can apply the following steps: "Settings -> Safari -> Advanced -> Website Data -> Delete All Website Data".

If you do not want data on history to be kept when visiting sites;

You can activate private roaming by following these steps: "Safari, icon -> Custom -> Done".

You can block cookies with the following steps: "Settings -> Safari -> Block All Cookies". However, if you block cookies, some websites and features may not function properly.

On Android Devices;

You can clear your cookies with following option: "Chrome application -> Settings -> Privacy -> Clear Browsing data -> Cookies, media licenses and site data -> Clear Data".

You can allow or block cookies with the following option: "Chrome Application -> Settings -> Site Settings -> Cookies".
•    In order to close the Cookies managed by Google Analytics, you can use the application on https://tools.google.com/dlpage/gaoptout.
•    In order to manage personalized advertising experience provided by Google, you can manage your personal information and privacy information with the information on https://myaccount.google.com/privacy#activity.
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