Order / Payment Procedure Order: 
The amount (Total installment amounts in installment transactions) in TRY of the products that are added to the shopping cart shall be taken into process over the relevant bank’s card pos device upon confirmation by the buyer. 

Any failure in the process or issues that may arise with respect to credit card shall be notified to the buyer by using one or more of telephone/fax/e-mail means specified by the Buyer in the contract. If necessary, the buyer may be asked to contact with the bank. The processing time of the orders is not the moment they are placed but the moment when necessary collection is made from credit card or remittance is received by the seller’s accounts.

In case it is understood that the contract goods cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, the buyer shall be immediately informed in a clear and understandable way, and in case of the buyer’s approval, another product of equal quality and price can be sent to the buyer, or a new other product may be sent to him/her in line with the desire and option of the buyer, or it may be waited for the product to enter the stock or for the obstacle preventing delivery to be removed and/or the order may be cancelled.

In cases where the fulfillment of the liability to deliver the good or service subject to the contract becomes impossible, the buyer must be informed of this situation and the total price paid by the buyer and any documents that burden the buyer with debt must be returned to him/her within ten days at the latest, and the contract shall be cancelled. In such a case, the buyer shall not claim any additional pecuniary and non-pecuniary damages from the seller. 
Payment: 
On https://www.aysirashop.com, buyers who do not want to use their credit card information online are offered the opportunity to order by cash transfer. In payment by remittance, the buyer can choose the bank that is appropriate for him/her and effect the transfer. If EFT has been made, the date of deposit in the account shall be taken into account. While carrying out remittance and/or EFT, it is required that “Sender Information” is the same as the Invoice Information and that order number is written. 

In case the bank or financial institution does not pay the price of the product to the Seller for the reason that the credit card belonging to the Buyer is used in an unauthorized way or unlawfully by unauthorized persons without the fault of the Buyer, after the delivery of the product, Buyer is obliged to send the product back to the Seller within 10 days. In such cases, delivery charges shall be covered by the Buyer.

If the Buyer has preferred to make payment by a credit card, he/she declares and undertakes that he/she shall separately confirm the relevant interest rates and information with regard to default interest from its bank and that provisions with regard to interest and defaults interest shall be applied under the “Credit Card Agreement” between the Bank and the BUYER in accordance with the applicable legislation provisions.

Shipping/Delivery Procedure

FOR DOMESTIC SALES :
Shipment:
With the sending of the order confirmation e-mail, product/products shall be sent to the delivery point, which is set forth in the seller’s website https://www.aysirashop.com and preferred by the buyer.

Delivery : 
The buyer shall collect the product, which he/she has purchased over https://www.aysirashop.com website, from the store he/she has chosen as the delivery point within 14 days. The product ordered shall be collected only by the buyer in the name of whom the invoice has been issued, and no delivery to 3rd persons is in question.

The buyer has the right to try on the product he/she has purchased in the store, which is the delivery point. There may be small differences between the same model products in terms of hand workmanship. During these trials, the operations to be made for size drop, hemline and arm’s length are free of charge, and if an amendment that require any addition, removal or processing to the purchased product by the buyer is requested, the price for this service shall be invoiced separately to the buyer.

FOR OVERSEAS SALES :
Delivery shall be made as soon as possible after the stock is available and the price of the goods is transferred to the Seller's account. There may be delays due to force majeure such as natural disasters, adverse weather conditions, etc. Seller shall deliver the goods / services within 30 (thirty) days from the order.
Delivery of goods/services shall be made to the buyer at the address requested by him/her. If the buyer wants the delivery to be made to someone else or to receive the delivery in another address other than his/her own address, the delivery shall be made in accordance with this request. Delivery costs shall be borne by the Buyer. If the Seller declares on the website that delivery costs will be borne by the Seller in case of a shopping amount higher than the announced amount or in some campaigns, then the delivery cost shall be borne by the Seller. Goods/services are delivered by cargo companies.